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Newsletter - December 2009
practical insights from the implementation specialists at Systemental

in this issue

Hoshin Kanri and Lean Management - Why Care?
Terms to Know - Focused Flexibility
Tips for Success - Managing Resistance to Change
Hoshin Kanri and Lean Management - Why Care?

Lean has been around for more than 20 years. In the last few years, two terms which have been around for some time but are just now receiving greater attention are:

  • Hoshin Kanri strategy deployment
  • Lean Management

So what’s the big deal? How can you quickly get a grasp on why these terms are rising in importance?

It’s all about Maximizing the Business Results Delivered by Lean

In the last two decades, Lean has been tremendously successful yet it has been far from perfect. Many companies struggle and never seem to get the full benefits they expected. Leaders in the Lean educational community intend to solve this problem in part by emphasizing Hoshin Kanri and Lean Management as keys to success. Here’s why:

Understanding Lean from a technical perspective has its challenges but it’s fairly straight forward. On the other hand, generating maximum business results involves two additional requirements beyond “technical Lean”, increasing the number of component requirements from just one, technical Lean, to three:

  • Technical Lean – optimizes the value creation process through the use of Lean technical principles, methods and tools
  • Lean Management – manages “fair treatment” around change through the use of Lean management principles, methods and tools
  • Hoshin Kanri - deploys breakthrough strategies like Lean through a process that integrates and delivers a comprehensive “system-level” result – with all of the sustainable management and technical pieces in place and working:
  • As a result, participants in a Hoshin Kanri guided effort experience less stress, accept change more readily, and perform their jobs better after the fact.
    • Policies
    • Process design changes
    • Procedures and tools

When the three critical components of successful Lean are executed skillfully, Lean drives positive change to deliver benefits to every group at level of the organization; addressing both the technical and the human requirements of the system . 

In other words, everyone experiences Lean changes that are “good” and nobody experiences Lean changes that are “bad”. As a result, participants in a Hoshin Kanri guided effort experience less stress, accept change more readily, and perform their jobs better after the fact.

More help: Lean Project Manager is a division of Systemental, a leading-edge Lean consulting, implementation and technology firm. To learn more about how Systemental can ensure your maximum success, please click here .   

Newsletter: If you are a Lean leader looking to stay ahead of the pack, you can sign up for Systemental’s periodic newsletter here
Terms to Know

Focused Flexibility (Systemental)

Agile management tactics working within a larger context of measureable goals and defined timelines. 

"Strategic plans never play out exactly as expected.  Often adjustments are needed, to apply more effort to what is not working, or to take greater advantage of what is working. This kind of focused, and yet still flexible tactical approach, leads to the reliable attainment of organizational objectives."   

Tips for Success

Tip - "In order to understand why somebody does something, you'll find the answer faster if you look for what's right about their behavior, rather than what's wrong."
 
Remember - when "resistance to change" presents itself, what appears to be inappropriate conduct is more often a consequence of people trying to protect "what works now" from harm, rather than the predictable expression of an inherently negative characteristic of human behavior.

 
Contact Information

 - Toll free 866.434.2040 - www.systemental.com

Copyright © 2009 Systemental. All rights reserved. You may not copy or publish excerpts, but you are welcome to forward this newsletter in its entirety.
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